India's Leading Multi-Service Platform

One Platform for DMT, AEPS, Recharge, Bill Payments, Travel & Government Services

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Business.AK

Transparency center

Live operating proof for compliance teams

Show customers you track uptime, disputes, and regulatory commitments in the open. These stats refresh every business day across our monitoring stack.

  • AEPS / NPCI compliant — Biometric flows audited quarterly
  • PCI-DSS data handling — Encrypted vault & rotating keys
  • RBI PPI reporting — Automated MIS shared with partner bank
Download compliance briefing
Live uptime
99.96% Independent probes • 30d
Support pickup
12 min Median first reply (IST)
Dispute resolution
2 hr 45 min Average same-day closure
Txn queue clearance
3.2 min Recharge + DMT combined
AEPS / NPCI compliant Biometric flows audited quarterly
PCI-DSS data handling Encrypted vault & rotating keys
RBI PPI reporting Automated MIS shared with partner bank
10K+
Active Users
17+
Services
₹50Cr+
Transactions
99.9%
Uptime

Incident log

Recent reliability incidents & how we fixed them

We publish postmortems for every customer-visible blip. Share these with enterprise procurement or your own team to prove we own issues transparently.

Browse all reports
18 Nov 2025
WhatsApp OTP throttling

Peak-hour login OTPs slowed for 11% of users.

Resolved in 18 minutes

Fix: Forced email fallback + pre-approved template rotation.

Read incident note
02 Nov 2025
Recharge operator queue spike

Operator MTNL queue saturated causing 4.6 min average delay.

Resolved same day

Fix: Added autoscaling buffer + alert thresholds for >2 min lag.

Read incident note
16 Oct 2025
Wallet settlement acknowledgment

IMPS acknowledgement emails duplicated for two batches.

Resolved within 35 minutes

Fix: Patched notification worker; added checksum guard.

Read incident note

Status alerts

Get proactive alerts when uptime or OTP routing changes

Pick a notification lane so cash counters know what is happening before customers ask. We publish maintenance windows, SLA breaches, and fixes in real time.

View public log

Trusted by nationwide partners

Proof that payouts, uptime, and support deliver on time

Hear how partners across India use Business.AK to keep high-volume counters running round the clock.

"Business.AK reconciles our BBPS payouts faster than operator portals. Wallet top-ups auto-sync across 37 outlets within minutes."

VS
Vikram Singh
Super Distributor, Jaipur
₹1.8 Cr monthly volume

"Whatsapp OTP + fallback email saved our night shift when operators throttled SMS. Login alerts keep us confident about remote staff."

FS
Firoz Shaikh
Retailer, Mumbai Suburban
23 field agents onboard

"Dispute turnaround is under 30 minutes with proof download links. Clients stopped calling because they trust the live tracker."

PD
Pragati Digital Seva
MSP, Patna
97% first-contact resolution

Policy downloads

Share our security & compliance playbooks with your auditors

Each guide explains design decisions, fallback strategies, and audit evidence you can reuse during customer conversations.

Talk to trust desk
Security
Screen lock & kiosk security

Practical steps to secure shared counters, covering auto-locks and OTP approvals.

Updated Nov 2025
Download PDF
Reliability
OTP delivery & redundancy design

Explains WhatsApp primary delivery with email/SMS fallback logic and throttle handling.

Updated Oct 2025
Download PDF
Comms
Notification routing architecture

Deep dive into notification fan-out, retries, and compliance logging for disputes.

Updated Sep 2025
Download PDF
Policy
WhatsApp templates governance

Template approval tracker plus how we keep RBI guidelines baked into outreach.

Updated Aug 2025
Download PDF

Why Choose Business.AK?

Everything you need to grow your business in one platform

Instant Processing

Real-time transaction processing with instant confirmations and receipts

100% Secure

Bank-grade security with transaction PIN and encrypted data protection

24/7 Support

Round-the-clock customer support to help you with any queries

Digital Wallet

Manage your funds easily with our secure wallet system

Best Commission

Earn competitive commission on every transaction you process

Mobile Friendly

Access from anywhere with our responsive mobile-optimized platform

Our Services

Complete suite of financial and utility services

DMT
Money Transfer
AEPS
Aadhaar Banking
Recharge
Mobile & DTH
Electricity
Bill Payment
Train
Ticket Booking
Bus
Ticket Booking
Flight
Ticket Booking
Passport
Apply Online
PAN Card
Apply Online
Gas Bill
Payment
Broadband
Bill Payment
FASTag
Recharge

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